Bernie Smith

Bernie has a background of over 25 years of delivering performance improvement consulting and training. He has worked with brands including Coca-Cola, Airbus, HSBC, UBS and many others. Through his varied consulting career, Bernie saw that all organisations seemed to struggle with the same critical core issue - performance measurement. Convinced that accessible KPIs can be reliably created using a structured and repeatable approach, Bernie set up Made to Measures KPIs in 2009 to develop better ways of creating KPIs. Bernie’s approach is jargon-free and focuses on practical techniques that really work.